Canada implements 988 as new federal suicide prevention phone line

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Quebec continues to offer their services through 1-866-APPELLE (277-3553) 

Since the 30th of November 2023, the new 988 line dedicated to suicide prevention is operational. The organization formerly known as Talk Suicide Canada will now be operating under a new name: 9-8-8 Suicide Crisis Helpline. Outside the province of Quebec, 9-8-8 is the number to dial to access suicide prevention services.  

What suicide prevention resources exist in Quebec?

Quebec's suicide prevention services are maintaining their resources: 1-866-APPELLE (277-3553), 53 53 53 by text, or suicide.ca for chat. Resources are always available to help for people in distress, those who are worried about someone else, or those bereaved by suicide.

What about people in Quebec who dial 988?

The intervention line in Quebec has instituted the appropriate dispositions so that a person calling 988 in Quebec will not fall through the cracks. In dialing 988, the call or text will be redirected to Quebec services, namely 1-866-APPELLE (277-3553) or 53 53 53 respectively, ensuring continuity of care.

What impact will this change have on the suicide prevention helpline in Quebec?

Despite this major transformation in the rest of Canada, there are no changes to suicide prevention services in Quebec. The 1-866-APPELLE (277-3553) line, already implemented and well known by Quebec residents, remains available for the Quebec population at large, 24 hours a day, 7 days a week.

For any questions regarding access to suicide prevention services in Quebec, you can use this form to contact suicide.ca.