Filing a Complaint

The team works hard to meet your expectations and needs. If you wish to file a complaint, you can do so by filling out the form below.

How do we process complaints?

Take a look at this infographic or at the complete version of our User complaints process to see how we process complaints.

Before filling out the form...

Please note that by providing your contact information (email and/or phone), you are consenting to be contacted by the team. By not providing your contact information, you understand that it won't be possible to receive any follow-up from us.