Chat Online with a Counsellor

Chat is available 24 hours a day, 7 days a week (service available in Quebec only).

This service is confidential

We are committed to respecting your privacy. Any personal information you share during your conversation will be kept strictly confidential, as stated in our Terms of Use.

Important note: We work collaboratively with each person to find ways to keep them safe. Therefore, we will not attempt to send help to your home unless we have reason to believe that you are in immediate danger. However, we can’t guarantee that sending help will work. If you or a loved one is in immediate danger, call 911. 

You must agree to the Terms of Use to access the chat.

Having trouble accessing the chat?

There may be multiple causes for this situation.
Find out more

How does online chat work?

This service is intended for people who are thinking about suicide, worried about a loved one, or grieving a death by suicide. Our counsellors are accustomed to talking openly about suicide. They can help and will listen without judgement.

More options for immediate assistance

  • Call Quebec’s suicide prevention hotline at
    1-866-277-3553.
  • Contact a crisis centre.
  • Call Info-Social 811, option 2.

  • If you or a loved one is in danger, call 911.